Privacy Policy

Effective Date: February 2025

Welcome to Acceptance Nurse Psychotherapy. Your privacy is important to us, and we are committed to protecting the personal information you share with us. This policy explains how we collect, use, and protect your data when you visit our website.

1. Information We Collect

We keep data collection to a minimum. The only personal information we collect directly through our website is:

  • Email addresses (if you voluntarily sign up for our newsletter).

For all other services, including appointment booking, therapy sessions, and nurse practitioner care, we use Jane, a secure third-party platform. Any data you provide through Jane, including contact details, health information, and payment information, is collected and stored by them under their privacy policies.

2. How We Use Your Information

We use the information we collect to:

  • Send newsletters and updates if you have subscribed.

  • Improve our website and services based on visitor interactions.

We do not share, sell, or rent your personal information to third parties.

3. How We Protect Your Information

We take data security seriously. While our website does not collect sensitive information, we use industry-standard security measures to protect any email addresses collected. For all sensitive data related to therapy and medical care, Jane’s secure, PHIPA-compliant system handles storage and protection.

4. Third-Party Services

Our website may contain links to third-party services, including Jane for scheduling and secure communication. When using these services, your data is handled according to their privacy policies. We encourage you to review Jane’s privacy policy here.

5. Your Choices & Rights

  • Unsubscribing from Emails: You can unsubscribe from our newsletter at any time by clicking the "unsubscribe" link at the bottom of any email.

  • Accessing or Deleting Your Data: If you would like to know what information we have or request removal, contact us at hello@acceptanceclinic.ca.

6. Updates to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

7. Contact Us

If you have any questions about this policy or how we handle your data, please reach out:

Acceptance Nurse Psychotherapy
hello@acceptanceclinic.ca
705.312.2457